🐾 Kids with Pawz – Frequently Asked Questions (FAQs)
At Kids with Pawz, your satisfaction is our top priority! We want every pet parent (and their furry family members) to feel confident shopping with us. Below are some of the most common questions we receive.
Here are some common questions our customers ask. If your still unsure click the LiveChat icon on our website and one of our agents will assist you.
FAQ
Frequently Asked questions:
What do you sell?
We provide top quality pet clothing and accessories beds toys liter boxes and bird cages fish aquariums.
We don't sell live animals.
WHAT IS KIDS WITH PAWZ?
Kids with pawz is a pet clothing and accessories online store we offer top quality products at the most affiordable prices online.
How do I place an online order?
Choose the product(s) you want add to your cart once complete click to checkout and follow the prompts put in payment method and you will get a email confirmation with shipping tracking number.
How long does shipping take?
Shipping varies depending on product and destination.
Estimated shipping times for locations below.
canada 5-10days
United States 7-10
International 7-15
Which payment providers do you use?
We accept all major credit cards, Visa Master Card American expresss PayPal stripe and square
Which shipping carriers do you ship with?
We usually ship with Canada Post of FedEx bit time to time we use UPs
Where can I find your terms and conditions?
Terms andnm condition are in our navigation menu but also listed on the footer of our website with refund shipping and privacy y policy.
Click here to view our terms and conditions
If I purchase a item and change my mind do you offer refunds?
Yes we have a 30 day free refund policy at kids with pawz with easy to follow return instructions. Please read our refund policy for more details.
If I purchase a item and change my mind and would like to switch for another item higher value do you do an exchange?
Yes at kids with pawz we offer exchanges with easy to follow instructions to complete the exchange and customer is responsible for all fees. Please read our refund exchange policy
Where is your shipping policy?
Shipping policy is on ourbl footer of the website to view it click here shipping policy
Where is your privacy policy?
Your privacy is important to us to view our privacy policy its listed on the footer of our website or click here privacy policy
Are your products safe for animals?
All of our products are made with materials safe for all pets.
Kids with pawz customer service number toll free?
1-800-336-2686
What materials are your pet clothing made from and are they washable?
Our pet clothing must be washed according to manufacture tag labeled on the clothing item.Our pet clothing are made from top quality fabrics ranging from cotton, spandex acrylic you must read manufactures tag labeled on clothing item.
How can I contact kids with pawz?
Click here contact us
Email sales@kidswithpawz.com
Square or stripe
Anything relating to square or stripe you must contact them directly at
Paypal 1-877-569-1116
Square-1-855-809-9000
Stripe-1-(888) 926-2289
My credit card was declined?
We can try and process your credit card a couple times but if by chance it keeps saying declined you must contact your credit card company directly to help resolve the issues
Capital one 1-800-481-3239
Master Card 1-800-627-8372
American express 1-800-567-2639
I forgot my PayPal password
Anything relating to PayPal square or stripe you need to contact them directly.
How do i sign up for 10% off?
On our website homepage at the bottom there is a sign up form to enter your email and your code will arrive within 15 minutes.
I forgot my PayPal password?
If you need to reset your PayPal password you can open their login page and click forgot password follow the prompts get a reset by email. Anything relating to PayPal you must contact PayPal directly at 1-877-569-1116
how fo I apply a promo code at checkout?
During checkout you enter the promo code in the section that says promo code or coupon discount and it will automatically apply to your final total.
What is Kids with pawz toll free customer service number?
CISTOMER SERVICE KIDS WITH PAWZ toll free
1-800-336-2686
Do you have any pet contests?
we have a pet contest every year starting October 1st until October 31st midnight. Winners announced on our website and they will be notified by email. Pet halloween costume contests
WHAT ARE YOUR SHIPPING COSTS
We provide free shipping over $15 world wide to all items sold at kids with pawz.
Contact us for any questions or inquiries
We are here to help and provide assistance with any concerns you may have. Reach out to us today!